Webex

Overview

Webex is a collaboration platform that can help get work done, whether together or apart, by using tools like team messaging, online meetings, and whiteboards. Webex is available for free to staff and faculty.


Logging in

Webex can be used in your favorite browser or by downloading the app. Now that you can access Webex, it's time to log in with your university credentials. You may need to complete a multi-factor authentication prompt.


The Basics of Webex

Spaces

Space is an area of collaboration where people can share, chat, and call on issues. Spaces are temporary (as long as they have people in them, they exist) unless they are part of a Team.

Teams

A team is a group of people sharing a defined number of permanent spaces that can be entered, left, and entered again.


Read and Send Messages

Read new messages

Look for the blue dot beside names and spaces. Click to read the new messages.

Read new messages on Cisco Spark

Send a message

You can send a message directly to one person or several people.

  • To send a message to one person directly, click the plus sign

    Click the plus sign to send a new message

    Choose to Contact a Person and enter their email or name. Then, type and send your message.

  • To send a message to several people, click the plus sign

    Click the plus sign to send a new message

    And choose to Create a Space. First, name the space. Then select Create, and enter the names and email addresses of the people you want to use the space.

  • The next time you want to send a message, you can select the name from the People or the Spaces list.

Calling


Call someone using their email, name, or phone number

  1. Go to Call in the horizontal menu bar at the top right of the app.
  2. Use the dial pad to enter the phone number of the person you'd like to call. Or, enter their email address(es) into the search box.
  3. Then select the Call icon.

Call a person you're messaging.

  1. Go to the horizontal menu bar at the top right of the app and choose Call

If you do this in a space with several people, everyone's app will ring, and you'll start a call for the entire space.

Call someone on Cisco Spark


Share files

Share photos; screen captures, or videos with this feature. Drag and drop your file into the space, and then press Enter.

Share files in Cisco Spark


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