Software Support
The software setup process of the Athletics IT department involves selecting, installing, and configuring the necessary applications and systems to support operations. This includes:
- Installation of operating systems, productivity tools (like Microsoft Office or Google Workspace), and security software (antivirus, firewalls)
- Ensuring software is properly licensed, updated, and aligned with organizational policies
- Devices are enrolled and tested in software management platforms to automate updates and maintain security
Articles on our Software Support Services
Reserve a Conference Room with Google Calendar
There are conference rooms in many of our athletic facilities across campus that can be accessed by employees.
Getting Started - How to Prepare My Computer for Use [Windows]
This article will help you get started with your work-assigned Windows device.
How to use Admin by Request (ABR)
Admin by Request (ABR) is a software tool that allows you to elevate your user credentials into an admin on your device.
Data Project Requirements
Outlining the requirements and guidelines for having the software engineering team complete a data project for you or your department.
How to Properly Shutdown a Virtual Machine (VM) in HyperV
This article goes over how to properly shutdown a virtual machine and ensure that it's been turned off.
Webex
Webex connects individuals across campus through Instant Messaging (IM), Voice over IP (VoIP), and Web Conferencing.
Google Workspace
Google Workspace is inclusive of Gmail, Gcal, Gdrive, Gmeet, and many more web-applications.
How To Securely Share Files via UMD Secure Share
Secure Share is the recommended method for exchanging documents containing sensitive data or large file attachments.
Adobe Acrobat: Default PDF Viewer
Adobe Acrobat is a powerful tool for creating, editing and managing PDF files. Use this article to learn how to make it your default PDF viewer.