Knowledge Base

How to: Log in to the Music Computer and Use 7 Point Audio (The .\MKTG-MUSIC user is no longer available. All users must now log in with their UMD credentials.)This guide explains how to log in to the Athletics music computer with your UMD credentials and correctly use the 7 Point Audio application. Following these steps ensures that all music files are accessible to every user who logs in.

Adobe Acrobat is a powerful tool for creating, editing and managing PDF files. Use this article to learn how to make it your default PDF viewer.

OverviewAdmin elevation platforms are normally deployed automatically to your Athletics-managed device through your platform's management system — Jamf for Macs and Microsoft Intune for Windows PCs. If it hasn't appeared on your machine yet, you don't have to wait for the automated policy — you can install it yourself on demand through your device's self-service portal:Mac users: install through Self Service+, the University's IT Self Support app.Windows users: install through the Company Portal app.

GlobalProtect VPN is managed and supported by Division of Information Technology (DIT).

Many of our printers can be installed through Self Service through a few basic steps that are shown in this article. 

What is Make Me Admin?Make me Admin is a tool for your Athletics managed Dell computers to elevate your role to administrator. You will no longer need to wait for approval for the admin requests for this campus managed platform. By default your account is a standard user to protect the computer from accidentally downloading malware, so you will need to elevate your role before downloading most apps or changing some settings.