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  1. Setting Up a Speed Dial & Transferring Calls for PCI iPhone

    This article covers the setup of a speed dial for a physical desk phone and transferring calls from the Webex client for PCI compliance.

  2. Sharing Your Calendar with the COLE Scheduling Engine

    PurposeTo keep the COLE (Customer Outreach and Lead Engine) round robin scheduler accurate, each sales rep needs to share their personal calendar with the COLE service account. This article walks through exactly how to do that in Google Calendar.Audience: Sales Team Platform: Google Calendar Owner: Athletics ITService Account: Provided to you separately via email

  3. Standard IT Computer Bundle

    Athletics IT provides staff with our Standard IT Bundle. This standard bundle includes a laptop, monitor, docking station, keyboard, and mouse. The Standard IT Bundle is only provided for individuals employed in Athletics unless separate accommodations have been made with the Director of IT.

  4. Syncing Password after a Directory ID password change

    This article covers how a Maryland Athletics Employee can resolve password sync issues on a UMD-issued Mac after changing their Directory ID password, including steps for Self Service syncing.

  5. Using Microsoft Copilot in Teams

    Microsoft Copilot is available directly inside Microsoft Teams, giving you an AI assistant that can draft content, summarize documents, analyze data, and pull from your connected work applications without leaving Teams. This article covers how to access Copilot, how to configure it for the task at hand, and what data you are permitted to use with it.

  6. Viewing Data Reports with Quick Suite

    This article is a guide on how to log in for the first time to view data reports through AWS Quick Suite.

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